The latest eCommerce trends in Australia
Our eCommerce reports provide the data and insights you need to get to know your customers and what they’re searching for.
Read our latest eCommerce update
Our July quarterly update reveals the latest insights into Australian online shopping, including parcel volumes, top categories and state-by-state growth. Discover the recent EOFY sales performance, how THE ICONIC uses AI to enhance customer experience, and practical AI tips to help your business in the lead up to the peak retail season.
The 2024 Inside Australian Online Shopping Report is now live
Our 9th annual eCommerce report is live and packed with exclusive delivery data and eCommerce tips. This year, we’ve brought the data to life via an interactive online design to help you find the information most relevant to your business quickly and easily.
Find more business ideas on the blog
Get practical advice on frequently asked questions, from sending sustainably to maximising your eCommerce growth. Plus, enjoy the latest eCommerce insights to help your business become more successful at selling online.
6 online shopping trends set to shake up eCommerce in 2024
From recommerce to extended returns, online shopping is being reshaped by six key trends in 2024. Explore the trends and see what they could mean for your eCommerce business.
Shoppers are researching and saving for Black Friday early – are you ready for them?
From October, millions of shoppers are researching what they want to buy on Black Friday – so it’s never too early to start making plans to grab their attention.
10 steps to becoming a more sustainable business
Whether you’re just beginning your sustainability journey, or looking for inspiration on what to do next, discover resources, tips and tools to help your business get there sooner.
1 Data source: Inside Australian Online Shopping, Australia Post, 2023
